refund policy

Please review your order carefully before finalising your purchase. If you have any questions or concerns about a specific product, feel free to contact me prior to placing your order, and I will be able to help you.

Each item from my shop is carefully checked before being packaged and dispatched to ensure it arrives in excellent condition.

As a small, independent artist, I do not accept returns or exchanges for unwanted items.

If your order arrives damaged or incorrect, please get in touch with me at jessicabullanderson@outlook.com and I will be happy to help you.

This policy does not affect your statutory rights under UK consumer law.